Competencies
Service and support
Competencies
We’re always there for you
Throughout any systems’ lifespan, there are various needs for support, spare parts, repairs, and other services that are important for optimal and continuous operation. As your partner, tic elkas offers a wide range of support and service that cost-consciously – and through fixed agreements – ensures the necessary resources and services when you need it.
On- and offshore service as well as support
On-site and remote support
Repairs and system updates
Spare parts
Support agreements: Software, Online software, Hardware systems, Subsystems & complete systems and UPS and Power Supply Solutions
Service agreements: Maintenance of UPS and power supply solutions, Maintenance of electrical cabinets and Maintenance of other devices
Knowledge and certifications
Below, a selection of the standards and certifications used in our service and support department:
ISO9001:2015
BOSIET
GAMP5
21CFR part 11
DS/EN62040-3 Methods for specifying performance and test requirements for UPS systems
Contact us